THE PRODUCT I RECEIVED IS FAULTY (DAMAGED/DEFECTIVE OR NOT WHAT I ORDERED).
WHAT DO I DO? If you receive a damaged, defective, incomplete, or incorrect item, we sincerely apologize for the inconvenience. We strive to ensure that every order is accurately fulfilled. If you encounter such an issue, please contact us at sales@mehekposh.com or via WhatsApp/call at +92 313 8915935. We will arrange an exchange, and in this case, we will cover the shipping costs.
CAN I EXCHANGE THE ITEM?
An exchange or return is applicable only when:
Your request for return or exchange is submitted within 7 days from the date of delivery.
The goods were purchased ONLY through https://mehekposh.com/.
The product tags and insert card are intact.
You can request an exchange if:
You are not satisfied with the product received.
You are not satisfied with the color or fabric.
Note: The customer will be responsible for all shipping expenses in this case. Additionally, returns or exchanges will not be accepted if items have any stains, emit body odors or perfume scents, or show any marks, damages, or water stains.
CAN I GET A CASH REFUND INSTEAD?
MehekPosh does not offer cash refunds. However, we do provide online store credit (Coupon) or the option to exchange your product for another, depending on the situation.
CAN I EXCHANGE OR RETURN SALE ITEMS?
Sale items cannot be exchanged or returned once purchased.